The Social Work Service of Muhororo District Hospital plays the role of supporting patients and their families with the social, emotional, economic, and practical challenges that may affect healthcare outcomes. 

Its main roles include: 

Psychosocial Support

Providing emotional and social support to patients and families 

Helping patients cope with illness, hospitalization, disability, or crisis situations

Patient counseling and, educating patients and caregivers about treatment-related concerns,

Supporting decision-making and adjustment to health conditions

Assessment of Social and Economic Needs 

Identifying financial, family, housing, transportation, or social barriers affecting care

Linking vulnerable patients to available support services

Referral and Coordination of Services Connecting patients with community resources, support programs, insurance services, or social assistance organizations

Coordinating with government and non-government support systems

Discharge Planning and Continuity of Care

Assisting in preparing patients for discharge from the hospital

Protection of Vulnerable GroupsSupporting children, elderly patients, survivors of violence, people with disabilities, and other vulnerable populations

Assisting with safeguarding and protection concerns

Health Education and Advocacy

Educating patients and families about their rights and available service.

Advocating for patient welfare and equitable access to healthcare

Conflict Resolution and Patient Relations 

Helping resolve concerns between patients, families, and healthcare teams.

Promoting effective communication and patient satisfaction.